Project Name: Usap Tayo
Partner: Bangsamoro Development Agency, Inc.
Outputs: Product ideation, UX/UI Research, UX/UI Design, Mobile Development (Android), Web App Development
The main consideration in developing this technology solution is accessibility given that communities whose feedback may be needed most don’t have access to smartphones or Internet both in terms of infrastructure and financial capacity. There’s also the need to get structured data/information, as much as possible, based on clearly defined indicators, to allow for easier processing and make them actionable.
To facilitate inclusion of communities with limited technology access, the digital platform can send and receive feedback as SMS from feature phones and even with the mobile app. A separate Android app was developed to serve as an SMS gateway using a local SIM card. The web app organizes the SMS messages in formats that allow processing and visualization, e.g., charts and maps. The technology solution helps ensure sustainability and scalability. The platform can be replicated easily as well.
(Photos by Bangsamoro Development Agency, Inc.)